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Yodel are quite honestly the absolute worst delivery company on the face of the earth

I ordered a pair of shoes from Topshop and paid £6 for next day delivery. I arrived home to find no delivery note, and no shoes. I called Topshop (spending 15 minutes on hold) who eventually advised me that Yodel had confirmed they’d delivered the parcel at 11am and left it in the woodstore. I confirmed there’d been no delivery note left, but checked the woodstore, and the woodstore of both my neighbours, along with my bin, recyling box and shed and the rest of my garden.

No shoes! Topshop said that until they’d got in touch with Yodel about this (they generally respond in 48 hours I was helpfully told) they couldn’t do anything about it.

Yodel are quite honestly the absolute worst delivery company on the face of the earth, and I will now not purchase from companies using Yodel. Topshop (express delivery) and the White company (express delivery) should be added to the list,

Posted by Jennifer Ellis
January 13, 2016
Complaints