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Refusing to deliver a parcel

Yodel apparently attempted to deliver our parcel 3 times, each time we were in. When asked about this they said only one attempt was made. But refused to send it out again as they said they didn’t have a courier which could handle to item. The item was two towels… They then made us drive 20miles to their depot to find the parcel had been sent to their main depot for “re sorted”. shambles of a company

Posted by Jiles
April 15, 2019