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Why did I pay for delivery when YODEL didn’t deliver?

Yodel have had my parcel for 3 days now, I paid for 24hr next day delivery.
Their excuse is, we are backlogged with parcels..
It’s xmas, didn’t they know it was gonna be busy..
Yodel really are a waste of space and time.
I advise anyone and everyone never to use them…
I won’t get my parcels ( which are presents ) in time for xmas…
They say it will be around 27th or 28th.. What the heck did I pay for ?

Posted by Nick
March 21, 2019
General