YODEL chat unhelpful for delivery that never turned up
they told me they “couldn’t find the address”. When I got in touch via sms, I was twice eventually shut down.
Yodel driver never knocked on the door – I was in twice when delivery was supposed to be made.
Also, i asked which company was using them – as I use a lot of online shopping – they said “you should know this: contact your company”.
I asked for a telephone customer service number, and the CSO ended the chat.