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YODEL chat unhelpful for delivery that never turned up

they told me they “couldn’t find the address”. When I got in touch via sms, I was twice eventually shut down.

Yodel driver never knocked on the door – I was in twice when delivery was supposed to be made.

Also, i asked which company was using them – as I use a lot of online shopping – they said “you should know this: contact your company”.

I asked for a telephone customer service number, and the CSO ended the chat.

Posted by Siobhan Towland
April 12, 2019
General