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YODEL driver says I am lying about delivery

Yodel say they delivered my parcel (sofa cover ordered from ebay). They didn’t. They have a signature (a squiggle that anyone could have done). Their customer services talk the talk but nothing more. The driver has been “interviewed” and apparently I am lying. The ebay seller is aggressive. Very bad taste and loss of confidence in couriers generally. I have no sofa cover. I ordered it weeks ago!

Posted by Kristina Hughes
November 17, 2014