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Someone is making a good living out of failing to deliver

I ordered some coffee disks from Tassimo and after 5 days contacted them as the delivery had not been made. They contacted Yodel who claimed it was signed for by my next door neighbor. As my neighbor is always out on the day they claimed I knew it was not true. Also the name they claimed signed for the parcel was false as I know the neighbors well. Tassimo were very good and sent a replacement and this time I had the tracking number and all was OK. As the goods cost over £40 someone is making a good living failing to deliver. So not only did they claim to deliver and have a signature they did not leave a card saying parcel was with the neighbor.

Posted by David Vieyra
December 11, 2013
Complaints