YODEL failed to collect parcel for Argos

I have tell phoned for a collection of an item that was replaced by Argos and they had arranged the collect. Although left by the back gate with a clear note on the door it was a failed to collect. I was then left a card to re-arrange collection. I did this twice by phone and once online giving the reference number but still no collection even after waiting in.

I have contacted Argos and they are supporting and helping re-arrange a collection.

What poor service from Yodel and i have certainly let others know how bad your companies service is. I will be interested to know how you respond to this or will it just be another automated services that clearly is ineffective.