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Groupon order goes missing thanks to YODEL

Ordered a item from groupon that was a tad on the pricey side (over £200)

After ordering looked at the email confirmation to find out it was being despatched via Yodel (oh no not them again!!)

Keeping an eye out for the dispatch email and delivery date I went about my day to day business.. 1 week went past… 2 weeks go past still nothing (despite being 1 week delivery)

Email groupon “where is my item” get the response.. Yodel confirmed delivery a week ago to your address!

Groupon say its my responsibility to contact Yodel.. Yodel say they can only talk to groupon about it but that it was delivered!


Posted by Ben
April 3, 2014