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I would never use YODEL after this

What a rubbish service. They left a card at a friend’s house who is away for a bit so I thought I’d be helpful and call them to get it sent to me or change the date.

All I wanted to do was talk to someone…. idiot! Their “call us on” number is solely automated and actually cuts you off saying that you “haven’t provided the right information” or “we cannot help you further”. What absolutely rubbish customer service.

I would NEVER use Yodel for any commercial packages or personal ones.

Posted by Tean Mitchell
June 18, 2016
Complaints