YODEL claimed nobody was in, which was a lie

I ordered two large bean bags and paid yodel £60 for the delivery. First of all they said they had called at 7.15pm and no one was in which was a lie. I think they just wanted an early shift and decided to go home but they even said they left a card which they didn’t.

The man on the phone sounded very surprised when I told him! Then they delivered them on a date which I told them not to as I would not be in but they delivered anyway and left them outside the house in the pouring rain. I have no idea how long they had been there.