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YODEL left my River Island order on the doorstep, despite someone being in

Order from River Island coming via Yodel (dread starts to set in when you see that Yodel are in possession of my parcel). I feared the worse but got home to find my parcel waiting for me, in the house. Thanked my housemate to accepting delivery (she is on maternity leave and was home all day).

She told me that despite being in all day, they didn’t knock or try and see if anyone was home, she only noticed it had been delivered by seeing the red bag through the glass (in full view of the road). No calling card either. Just a parcel left at the front door, ready for anyone to steal. I was lucky.

Posted by Sophie
January 9, 2014
Complaints