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Even a very large item can be lost by YODEL

NO SIZE IS THE LIMIT FOR THE ITEM TO GO MISSING!!! I was sending quite large , expensive, commercial beauty treatment machine. It was bubble wrapped.

Somehow they managed to unwrap it, disassemble and deliver just the top part-electronic display. The main body of the machine , the size of the cupboard, has just disappeared.

Customer service have no option to attach the photographs to any quarries so there is no way of showing them what they are looking for. I was talking to their customer service twice.

Every time I was told that the message was passed but nothing resulted from it. If I wasn’t annoyed I would be impressed. Nothing is fool proof with Yodel!

Posted by Daria
April 15, 2019