Utterly shocking service from yodel you can’t speak to anyone on the phone live chat was also down for a while today again I have told them to send goods back to supplier and have gone after full refund.

I have wasted a hole day in again only to be told they had a problem with my address I offered telephone details yesterday but nobody is interested in listening to the people that keep them in business asked for CEO contact details but they wouldn’t give me them !

We ordered two kids beds from Argos, to be delivered on 06/02/16 between 7am-6pm.

By 8pm still no sign of delivery, kids had to sleep on their mattresses on the floor.

Upon ringing Argos they claimed Yodel delivered 4 packages at 12.30pm and left it in a “good space” ?

There’s no good place to leave 4 big boxes, no one rang us or knocked on the door.

Yodel are ignoring all attempts at contact. Argos can’t do anything at all.

Your courier that delivered our new virgin hub today was extremely rude and threatening, I had noticed that the parcel looked damaged & asked to have a look, he said “it’s against company policy & I will say you have refused it,” wrestling with me as I went to take it, and then walking away with it. I only asked to look before I signed, I didn’t refuse to take it at all. This man is an oaf and shouldn’t have a job dealing with the public, I am taking this further, I was polite & friendly towards him, I am 65 and didn’t a disagreeable confrontation on my doorstep, what charming people you employ.

I would like his name and address please asap.

My heart sank when i got the message that YODEL would be delivering my order – I knew getting my package was going to be a mission now.. So I received the standard note through the door advising that I missed the delivery. Yes you missed me because like nearly everyone out there I’m not in at 2.30pm because guess what I WORK!! Soooooooooooooooo I called the automated system to arrange re delivery – Seemed easy enough. My item would be delivered next day – Saturday. Great !!

Well not great actually. Around 12pm Saturday I called our good friends YODEL to try to gauge when I could expect the delivery as Id rather not spend the WHOLE DAY waiting for one package.

Unfortunately to my lack of surprise the item would not be delivered on Saturday as agreed with the autobot earlier, because as explained by the woman on the line my package had been put on the van for delivery and for some unfathomable reason to which she nor I could figure out had been taken off the van again. Ok so now im miffed – I just want my item – !! –

So the young lady on the phone tells me she’ll speak to her manager and see if the item can be delivered on Saturday as agreed- She returns to tell me that yes it would be delivered on a best endeavours basis. I put down the phone grateful for her attempt but knowing full well there was absolutely no way i was getting my package and yes its 19:22 and I dont have it.

So i will call on Monday and start this merry go round again. I’m assuming they’ll once again attempt to deliver it on Monday and once again I will not be there to collect. Come on guys you don’t have a good reputation and this experience qualifies that. I GIVE UP!!

‘Knock down ginger’ deliveries (they’re gone before I get to the door, package left on step – and I’m no slouch); stuff left outside when nobody is in with no card, which has resulted in at least one theft of my stuff.

These people are not fit to be delivering things to the public.

Message sent to Max Products Amazon. I am writing to inform you that your courier driver has been unhelpful and swore at me on the telephone when I tried to re-arrange delivery. So I have contacted Yodel directly who assured me your product would be delivered today and left with a neighbour if need be.

I was at home as where my 2 immediate neighbours yet he failed to deliver again and left a sorry I missed you card (probably because I have made a complaint about him to Yodel). In short your courier delivery service is diabolical and it’s driver is rude and offensive on top of this I have had to call yodel twice from my mobile at a cost of 45p each connection and 7p per minute there after.

I can assure you that in future I will never purchase from any company who uses Yodel as their courier and I will share my experience via the internet including on social media.

Paid Yodel for next day delivery not only did Yodel fail to deliver when I ‘talked live ‘with them they answered my query by explaining that they could not guarantee delivery times but were will to take my money
Will use anyone other delivery company in future

I’ve waited in 3 times now for a parcel to be delivered. FIrst time the driver said they couldnt find the address – but theynever tired to ring me! We’re not hard to find on a main street.

Second and third times simply didnty turn up in the delivery slot. 7am-9pm. Last time I;m ordering anything from Argos waste of 3 days.

My sender used Yodel to send a Christmas present. I waited in all day Saturday with no knock on the door all day. Checked my post and found a ‘Sorry I missed you’ card. I live in Halifax the depot my package is held at is 20miles away in Rochdale!

I tried to rearrange for another day but I work the times they deliver and my package requires a signature so they won’t leave it.

They would not let me rearrange to my work address. I am going to Manchester Saturday afternoon so was going to detour to pick it up. Checked the opening times.. and only open until 12 so I wont be able to get there in time.

Absolutely disgraceful they have ruined my Christmas!